As an ERP solution, Dynamics 365 can help your business save on IT costs by unifying disparate systems into one. Using multiple systems for different departments often equates to extra expenses on licensing, support, and infrastructure to maintain such systems. Overview of Microsoft Dynamics 365 Benefits The solution integrates seamlessly with Outlook, Lync, SharePoint, OneNote, Word, and other Microsoft applications. You can avail yourself of these tools offline, enabling you to work even without an internet connection with data automatically synced upon reestablishment of a connection. Microsoft Dynamics 365 has apps that support devices running on iOS, Android, and Windows Phone. These apps can be deployed individually or as a suite of tools, working in sync or as a part of a complete CRM/ERP solution. Apps for ecommerce and retail include Dynamics 365 Commerce and Dynamics 365 Fraud Protection. For field service apps, there’s Dynamics 365 Field Service and Dynamics 365 Remote Assist. Its finance and operations apps include Dynamics 365 Supply Chain Management, Dynamics 365 Finance, and Dynamics 365 Human Resources. Meanwhile, Dynamics 365 Marketing and Dynamics 365 Customer Insights are additional solutions perfect for marketing teams who want to create more personalized buyer experiences and build customer relationships at scale.Īs a scalable, cloud-based ERP solution, Dynamics 365 has apps that integrate various functions essential to running your business. For example, Dynamics 365 Sales includes powerful automation features that improve lead tracking, automate sales processes, and monitor key signals and turns them into actionable insights for your salespeople. It also helps users get more from their data and transform from a reactive to a proactive organization.Īs a CRM platform, Dynamics 365 offers AI and ML-driven apps that enable sales and marketing to make smarter decisions and take actions to realize business outcomes. It is best suited to companies looking for a better way to connect its people, suppliers, retailers, wholesalers, and customers. Dynamics 365 apps seamlessly connect together and become a single yet comprehensive solution that can run your entire business. Microsoft Dynamics 365 is a set of intelligent CRM and ERP applications designed to streamline data sharing and business processes across your entire organization.
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